Refund & Cancellation Policy (Sabak Harbor)

1) Overview

Sabak Harbor (“Sabak Harbor”, “we”, “us”, “our”) values the trust and satisfaction of our learners. This Refund & Cancellation Policy outlines the terms under which students may request a refund or cancel their enrollment for any of our programs offered through www.sabakharbor.com and our affiliated platforms.

By enrolling in any Sabak Harbor course or program, you agree to the following terms of this Refund & Cancellation Policy.

2) Registration Fee

• The Registration Fee is strictly non-refundable, regardless of the mode of payment.
• This fee covers administrative setup, creation of the learner’s LMS account, and dashboard activation.
• Once the registration is completed, no refund or adjustment of this amount will be entertained under any circumstance.

3) Admission Fee

• The Admission Fee represents the total program cost, excluding the non-refundable registration fee.
• Once the admission fee is paid, classes will be scheduled and full access to the LMS and course content will be provided.
• A refund on the admission fee (excluding the registration fee) may be processed only if a written request is received within 7 days of the complete payment.
• Refund requests received after this 7-day window will not be accepted under any circumstances.

4) Eligibility for Refunds

• Refund requests will be considered only if initiated within 7 days from the date of enrollment or full payment.
• The learner must not have attended more than two live sessions or accessed more than 20% of the course content.
• Refunds are not applicable once a student has accessed major course materials or availed placement/career support.

5) Non-Refundable Situations

• If more than 7 days have passed from the date of purchase.
• If the learner has availed a discounted or subsidized fee structure.
• If payment was made in instalments or through third-party financing partners.
• If the learner has completed the course or downloaded substantial materials.
• Failure to attend live classes or scheduled sessions will not qualify for a refund.
• Payments made for add-on modules, certifications, or partner-led sessions are non-refundable.

6) Refund Process

• All refund requests must be made in writing to support@sabakharbor.com with valid proof of purchase.
• Once verified, approved refunds will be processed within 7–10 working days to the original payment source.
• Transaction charges, payment gateway fees, or applicable taxes may be deducted from the total refundable amount.

7) Course Cancellation

• Sabak Harbor reserves the right to postpone or cancel any program due to unforeseen circumstances such as faculty unavailability or technical issues.
• In such cases, learners will be offered the option to transfer to another batch or receive a full refund of the admission fee.

8) Transfer & Batch Change Policy

• Learners may request a transfer to another batch or program, subject to availability and administrative approval.
• A nominal batch transfer fee may apply to cover scheduling and administrative costs.

9) Contact Information

For all refund and cancellation related queries, please contact our support team at support@sabakharbor.com or call us at +91 8448582686. Our team is available Monday to Saturday, 10 AM – 7 PM.

10) Policy Updates

Sabak Harbor reserves the right to modify or amend this Refund & Cancellation Policy at any time. Updates will be posted on our official website www.sabakharbor.com with the latest “Last Updated” date.